So today I went to pick up the "drink coupons" we were promised as a result of Mike being accused of stealing. When I said I was there to pick up the coupons, they looked scared. This woman goes, "oh, here, let me help you. Um...we found your $5." Of COURSE you did. Because we paid with a $10!!!! I'm sure the register was over by $5, and they realized that accusatory barista was just an ass. Hooray, Mike's good name is cleared! They apparently thought I was going to be a big jerk about it. But I wasn't. I wasn't looking to be a jerk, I just wanted my money! Although it took forever to get the money and coupons out of the safe, and while I was waiting I ordered a tall coffee, and they charged me for it. Ha! I kind of thought I might have gotten it for free, but whatever.
Anyway, they did get the safe open, and gave me my $5 back AND two drink coupons. Which was nice, so I'm going to end my Starbucks boycott.
However...the guy who kept accusing Mike was pretty aggressive. I think he should have apologized. He wasn't there when I went in, but he could have left a short note in the envelope. Because he was WRONG and falsely accused a customer of LYING and trying to STEAL! I understand that people don't apologize much unless they are forced to, and it isn't the hugest deal. But it would have been nice.
At the end of the day, the biggest issue was that I deserved to get my money back. And that's exactly what happened. So even though I think it was crappy of the barista to be so nasty to Mike and accuse him of lying/stealing, I'll let it go. Which is good, because I really like my grande nonfat lattes, and it is RIGHT near my house...
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1 comment:
I had a genuine feeling of triumph reading the starbucks follow up post. Very satisfying resolution.
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